Store Manager


About EXPR

EXPR is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.

The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the online store and the Express mobile app; over 60 Bonobos Guideshop locations and the online store; and 13 UpWest retail stores and the online store. EXPR is traded on the NYSE under the symbol EXPR. For more information about our Company, please vis it and for more information about our brands, please visit , or .


Location: Charlotte Premium

The Store Manager manages retail store operations and supervises approximately two to seven Co-Sales Managers and full time/part time associates. Must possess the ability to:

  • Attract, hire, develop, inspire, and retain top talent
  • Coach, develop and maximize the success of all Associates
  • Maximize sales potential by coaching Associate behaviors on the sales floor and in the back room (Maximize Customer Sales Lead (CSL))
  • Build a team that works well based on the needs of the Store
  • Recruit, hire and staff
  • Ensure training of the Associate team
  • Succession planning and retain top talent

  • Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all operational activities
  • Analyze business and create action plans
  • Ensure team communication
  • Direct workforce management
  • Direct merchandise flow
  • Direct omni channel operations
  • Manage controllable expenses
  • Maintain policies and procedures
  • Loss prevention/safety


  • Build a Store environment that is sharply focused on consistently delivering exceptional, positive in-Store customer experience
  • Lead consistent focus on delivering an intimate customer experience
  • Ensure implementation of company selling strategies
  • Establish customer satisfaction
  • Ensure visual standards and a positive in-Store experience

  • Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
  • Proven ability to increase sales and store profitability
  • Proven ability to network, recruit, interview, train, develop and promote associates
  • Ability to travel periodically, as needed for meetings
  • Ability to move medium to large items weighing up to 50 pounds


An equal opportunity employer, EXPR does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. EXPR only hires individuals authorized for employment in the United States. EXPR is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to and let us know the nature of your request and your contact information.

Notification to Agencies : Please note that EXPR does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, EXPR will not consider or approve payment to any third-parties for hires made.