We want our associates to dream big and achieve their greatest professional goals and aspirations. Our approach to associate development is guided by a 70-20-10 model: 70% of knowledge gained from job-related experiences, 20% from interactions with others and 10% from formal educational events.

EXPERIENCE@PHOENIX
Our immersion program welcomes and grounds new associates in our corporate strategy, business objectives, brand purpose, values and core competencies.
PHOENIX University
This is where all formal immersion, functional, manager and leadership development takes place. This program includes three learning tracks—Leading Self, Leading Others, Leading Leaders—with content relevant to each role and level.


Success@Phoenix
We believe that success starts with each one of us. From goal setting and performance feedback to professional development plans and rewards planning, our Success@Phoenix program contributes to an environment in which associates are empowered and accountable to drive their growth, development and career journeys.