Sr. Software QA Analyst


About Express, Inc.

Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.

The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the online store and the Express mobile app; over 60 Bonobos Guideshop locations and the online store; and 13 UpWest retail stores and the online store. Express, Inc. is traded on the NYSE under the symbol EXPR. For more information about our Company, please vis it and for more information about our brands, please visit , or .

Location Name

Columbus Corporate Headquarters


The Senior Software QA Analyst develops, implements, and maintains manual and automated quality assurance testing methodologies and systems to ensure the accuracy and stability of software applications. The Sr Software QA Analyst will work closely with QA Lead, Sr QA analysts, Business users, Product Managers, Product Owners, Application development teams, and Subject matter experts to ensure business requirements are met and delivered with high quality. Testing will include Automated, Smoke, Functional, System Integration, End to End and Regression.

  • Create and maintain testing scripts for all functional features using Egg Plant Automated Software
  • Thorough working knowledge of the POS/mPOS/Store Applications and eCommerce Applications
  • Ensure the test environment and associated test data is put into place before test execution and managed during test execution
  • Ensure proper configuration of the testing software and traceability of the tests to the critical business capabilities
  • Execute test scripts and record and analyze test execution results and make recommendations for resolution
  • Tracks and communicate application defects in a clear and concise manner
  • Ensures no defective products are moved into production
  • Work with team members in prioritizing the bugs and verify the fixes
  • Partner cross-functionally in the design, development, testing and implementation
  • Attends daily stand-up and all other scrum ceremonies with scrum team
  • Reviews and contributes to software program documentation ensuring completeness and accuracy
  • Ensure we stay SOX compliant
  • Working knowledge of Selenium and other automated tools
  • Partners cross-functionally in the design, development, testing and implementation phases of assigned projects
  • Train associates on the use of automation tool
  • Set up automated framework from scratch for new applications

  • Education: BA or BS or equivalent experience
  • Years of Experience: 3 - 5 in software quality assurance or relevant IT experience
  • Experience working in Retail Domain - POS and eCommerce
  • Experience testing Web, Mobile Web and Native Apps
  • Exceptional communication and organizational skills
  • Ability to clearly communicate to business users, IT development groups, and external vendors
  • Training or hands on experience with test management tools such as Jira
  • Training or hands on experience with programming concepts and languages - Preferred
  • Training or hands on experience with project execution methods such as waterfall and agile

  • Proven problem solving, training, and analytical skills
  • Ability to multitask
  • Passion for flawless user experience
  • High level of motivation, ability to deal with pressure situations and adaptability


An equal opportunity employer, Express, Inc. does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. Express, Inc. only hires individuals authorized for employment in the United States. Express, Inc. is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to and let us know the nature of your request and your contact information.

Notification to Agencies : Please note that Express, Inc. does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express, Inc. will not consider or approve payment to any third-parties for hires made.