Sr RFID Systems Analyst


This is a unique and exciting time to join Express. Since launching our EXPRESSway Forward strategy in 2020, we have been steadily advancing a transformation from being known as a store in the mall to a brand with a purpose, powered by a styling community. We believe that clothes can serve a higher purpose to make people look the way they want to look and feel the way they want to feel, and our Express brand purpose - We Create Confidence & Inspire Self-Expression - speaks to the role our brand can play in their lives. In 2021, we introduced our innovative Community Commerce program, inviting brand fans and style enthusiasts to take their passion for fashion to the next level by working with us.

Today, we are building, activating and amplifying the Express styling community, and we invite you to join us. Our culture is defined by three values - Express Yourself, Express Together, Express Success - and every associate at every level in every department is an important part of our transformation and our future.

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The Sr RFID Systems Analyst is responsible for leading the analytics work for our newly implemented RFID (Radio Frequency Identification) solution. This role closely partners with peers and leaders in Store Operations and Associate Experience, as well as with Functional, Technical, and Field partners. The responsibilities of this role include leading analytical, operational and technical planning and support ensuring overall success of the RFID program through development and consistent execution of new solutions and reporting.

  • Design and distribute RFID reporting and analytics along with directives to Field Leaders to influence and drive behaviors to maximize all RFID functions
  • Identify and implement best practices
  • Work in partnership with the Stores Learning and Development team by providing content in order to develop training materials to drive consistency across the chain
  • Report on and recognize top performers and coach bottom performers to drive sustainability and promote exceptional execution with the technology
  • Work closely with and manage the relationship with RFID Vendor to gain detailed understanding of potential enhancements and run cost/benefits analyses for business justification purposes
  • Track and analyze Key Performance Indicators (KPIs) and savings against commitments, following up with key stakeholders to ensure results are being met
  • Identify any potential operational issues or reporting gaps, and help provide solutions to improve performance
  • Provide subject matter expertise on all data, processes, and procedures related to RFID, influencing strategic RFID decisions and serving as lead resource to other departments regarding RFID

Required Experience & Qualifications
  • Bachelor's Degree (Business, Systems, or other relevant area) or equivalent experience
  • 3-5 years' retail/store operations experience
  • Process, procedure and policy experience
  • Strong combination of understanding stores' operational needs and fiscal responsibility

Critical Skills & Attributes
  • Detail oriented with strong analytical and communication skills
  • Self-motivated with ability to work independently and as a team member
  • Excellent customer service with a focus relationship building and team building skills
  • Ability to prioritize work volume with little supervision
  • Ability to handle multiple tasks, projects, and priorities

Note: This role is located at the Express Corporate Headquarters in Columbus, OH and is eligible for Flex@Express



As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.

Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.