Software QA Analyst


This is a unique and exciting time to join Express. Since launching our EXPRESSway Forward strategy in 2020, we have been steadily advancing a transformation from being known as a store in the mall to a brand with a purpose, powered by a styling community. We believe that clothes can serve a higher purpose to make people look the way they want to look and feel the way they want to feel, and our Express brand purpose - We Create Confidence & Inspire Self-Expression - speaks to the role our brand can play in their lives. In 2021, we introduced our innovative Community Commerce program, inviting brand fans and style enthusiasts to take their passion for fashion to the next level by working with us.

Today, we are building, activating and amplifying the Express styling community, and we invite you to join us. Our culture is defined by three values - Express Yourself, Express Together, Express Success - and every associate at every level in every department is an important part of our transformation and our future.

For more information about Express, Inc. please visit


The Software QA Analyst develops, implements, and maintains manual quality assurance testing methodologies and systems to ensure the accuracy and stability of software applications. The Software QA Analyst will work closely with QA Lead, Sr QA analysts, Business users, Product Managers, Product Owners, Application development teams, and Subject matter experts to ensure business requirements are met and delivered with high quality. Testing will include Smoke, Functional, System Integration, End to End and Regression.


• Create and maintain testing scripts for all functional features
• Ensure the test environment and associated test data is put into place before test execution and managed during test execution
• Ensure proper configuration of the testing software and tracebility of the tests to the critical business capabilities
• Execute test scripts and record test execution results
• Tracks and communicate application defects in a clear and concise manner
• Ensures no defective products are moved into production
• Work with team members in prioritizing the bugs and verify the fixes
• Partner cross-functionally in the design, development, testing and implementation
• Attends daily stand-up and all other scrum ceremonies with scrum team
• Reviews and contributes to software program documentation ensuring completeness and accuracy


• Education: BA or BS or equivalent experience
• Years of Experience: 2 - 5 in software quality assurance or relevant IT experience
• Experience working in Retail Domain
• Experience testing Web, Mobile Web and Native Apps
• Exceptional communication and organizational skills
• Ability to clearly communicate to business users, IT development groups, and external vendors
• Training or hands on experience with test management tools such as Jira
• Training or hands on experience with programming concepts and languages - Preferred
• Training or hands on experience with project execution methods such as waterfall and agile


• Proven problem solving, training, and analytical skills
• Ability to multitask
• Passion for flawless user experience
• High level of motivation, ability to deal with pressure situations and adaptability


As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.

Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.