Guideshop Manager


About EXPR

EXPR is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.

The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the online store and the Express mobile app; over 60 Bonobos Guideshop locations and the online store; and 13 UpWest retail stores and the online store. EXPR is traded on the NYSE under the symbol EXPR. For more information about our Company, please vis it and for more information about our brands, please visit , or .


Bonobos is seeking a Guideshop Manager based in Cady's Alley.

A Guideshop Manager will report directly to our District Manager and will manage a team of 1-3 Lead Guides and 4-10 Guides.

Key Responsibilities
  • Drive business results by analyzing business trends, maximizing daily sales plans, and developing Guides.
  • Analyze business results in your Guideshop to identify and coach opportunities, as well as celebrate successes.
  • Create an exceptional customer experience by having a strong presence on the sales floor and modeling optimal selling behaviors.
  • Preserve long-term customer relationships by maximizing the Guideshop client book and maintaining outreach expectations.
  • Manage Guideshop expense budget, payroll control, and procedural compliance.
  • Identify opportunities to generate traffic to the Guideshop by promoting brand awareness within the market.
  • Recruit, hire, develop, and retain top talent.
  • Execute and maintain strong visual merchandising standards.
  • Inspire, motivate, and lead through Bonobos Core Virtues.
  • Foster an environment of innovation and promote an entrepreneurial mindset.

Essential Qualifications
  • Have in-depth retail experience.
  • Have a minimum of 3-5 years managing a retail store or relevant experience.
  • Consistently achieve personal and overall store sales goals.
  • Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.

Preferred Qualifications (Skills and Abilities)
  • Have an entrepreneurial spirit and are excited by the evolving retail landscape.
  • Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued.
  • Are a triple threat that is made up of equal parts training, sales, and operations.
  • Have a thorough understanding of our brand's style and mission: Make Fit Happen for Every Body.
  • Lead by example and are enthusiastic about coaching and mentoring your team.
  • Create and ensure a cohesive work environment that inspires engagement.
  • Self-motivated and confident in your ability to network and generate leads.
  • Strong time management and organizational skills.



An equal opportunity employer, EXPR does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. EXPR only hires individuals authorized for employment in the United States. EXPR is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to and let us know the nature of your request and your contact information.

Notification to Agencies : Please note that EXPR does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, EXPR will not consider or approve payment to any third-parties for hires made.