Director Retail Applications


About EXPR

EXPR is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.

The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the online store and the Express mobile app; over 60 Bonobos Guideshop locations and the online store; and 13 UpWest retail stores and the online store. EXPR is traded on the NYSE under the symbol EXPR. For more information about our Company, please vis it and for more information about our brands, please visit , or .


The Director Retail Applications will be responsible for driving multiple large enterprise initiatives throughout the full lifecycle; building and managing a team of associates and consultants; managing budgets and internal and external resources; managing, escalating and resolving risks/issues, and status reporting to senior management. This role will also be responsible for leading technology support teams for retail merchandising, product lifecycle management, planning, allocation, financials and human resources.

This role requires the ability to lead cross-functional teams that support systems used by Design, Merchandising, Planning, Allocation, Finance and HR to align strategies, prioritize initiatives, define scope and deliverables, manage projects and provide Level 2 and 3 production support as needed.

The desired candidate will be a leader and mentor to the team, that is willing and able to jump in, when needed as well as perform as an expert in domains of relevance. This candidate will work directly with our key vendor and business partners in support of the existing operations and will plan strategically to support dynamic business initiatives and a robust application and infrastructure portfolio.

  • Responsible for new software development, enhancements/modifications, system configuration, migrations/upgrades, and production support for all retail product and corporate applications
  • Leadership of the development, deployment and support of new and existing processes and tools to stakeholder business partners
  • Alignment of technology with business strategy; including scope definition, cost estimations, resource allocation, business requirements, process design, technical specifications, data management, compliance, testing, and production operations.
  • Overall accountable technology leader on large scale technology implementations using internal and external resources
  • Development of application roadmaps that addresses all near-term and long-term execution efforts

Required Experience & Qualifications:
  • Education: Bachelor's Degree in Computer Science, IT, or relevant area of study
  • Experience: 10+ years hands-on experience leading complex technology solution implementations with proven experience in project management, production operations management, business and functional analysis, testing management and innovative problem solving.
  • Experience: 7-10 years leading and motivating associates and contractors on new development, enhancements, and production support in a retail environment.
  • Experience: 7-10 years of experience supporting systems use for retail Design, Merchandising, Planning, Allocation, Finance and HR business processes leveraging innovation and automation.
  • Proven ability to work collaboratively cross-functionally and influence stakeholders; manage and balance stakeholder expectations
  • Demonstrated ability to analyze and improve complex processes with a track record of successfully leading and delivering projects
  • Ability to consistently support and lead teams on daily basis, or during emergencies, and regularly provide honest, direct feedback
  • Superior communication skills both written and verbal
  • Strong interpersonal skills and ability to build collaborative relationships
  • Experience working in the retail industry required

Critical Skills & Attributes:
  • Approaches obstacles proactively and looks for ways to resolve problems and issues
  • Ability to multi-task and re-prioritize as needed
  • Ability to meet deadlines, prioritize, cope with change and maintain composure under pressure
  • Desire to take full ownership of assigned projects and ability to work independently or as a member of a team
  • Accountable for results
  • Ability to multi-task and manage multiple projects simultaneously
  • Possesses a sense of urgency; self-motivated and detail-minded
  • Solid verbal presentation, group dynamic, and facilitation skills
  • Proactive approach to resolving problems and issues
  • Dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly


An equal opportunity employer, EXPR does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. EXPR only hires individuals authorized for employment in the United States. EXPR is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to and let us know the nature of your request and your contact information.

Notification to Agencies : Please note that EXPR does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, EXPR will not consider or approve payment to any third-parties for hires made.