Creative Operations and Production Specialist


This is a unique and exciting time to join Express. Since launching our EXPRESSway Forward strategy in 2020, we have been steadily advancing a transformation from being known as a store in the mall to a brand with a purpose, powered by a styling community. We believe that clothes can serve a higher purpose to make people look the way they want to look and feel the way they want to feel, and our Express brand purpose - We Create Confidence & Inspire Self-Expression - speaks to the role our brand can play in their lives. In 2021, we introduced our innovative Community Commerce program, inviting brand fans and style enthusiasts to take their passion for fashion to the next level by working with us.

Today, we are building, activating and amplifying the Express styling community, and we invite you to join us. Our culture is defined by three values - Express Yourself, Express Together, Express Success - and every associate at every level in every department is an important part of our transformation and our future.

For more information about Express, Inc. please visit


The Creative Operations & Production Specialist will be responsible for managing the creative project timelines and milestones related to photo and video shoots.
  • Serve as the main point of contact for creating project timelines and managing milestones related to photo and video shoots across all marketing channels, inclusive of but not limited to the below:
    • Sample ordering, packing, and shipping
    • Working time for creative partners to concept and cast
    • Working time for post-production team to retouch photos and edit videos
    • Deadlines for assets from photo and video shoots
    • Routing assets to internal and external partners
    • Time for external partners to review assets
    • Track project tickets for assets needed, approvals, and deadlines
    • Schedule and run Creative Ops meetings to review deadlines with cross-functional partners
    • Asset approval meetings
  • Work with cross-functional partners on alerts for upcoming milestones to keep projects moving
  • Organize and file signed deal memos and contracts from talent deals, music licensing, photo and video shoots
  • Track usage for assets by channel based on signed deal memos and contracts
  • Onsite needed but offsite flexible
  • Other essential tasks that are not listed may be requested by your supervisor.

Required Experience & Qualifications
  • Bachelor's Degree or equivalent experience related to Production, Operations, Traffic, Creative, and/or Marketing
  • Years of Experience: 2-3
  • Understanding of creative marketing workflow
  • Proficient with Microsoft Word and Excel
  • Experience with project tracking tools for best organization practices

Critical Skills & Attributes
  • Experience working with multiple cross-functional partners
  • Ability to adapt and be flexible
  • Ability to meet deadlines and practice time-management skills
  • Attention to detail and commitment to accuracy
  • Ability to work on multiple projects simultaneously and remain organized
  • Excellent communication, interpersonal and problem-solving with a proactive mindset when it comes to resolving issues and driving for streamlined efficiency
  • Positive energy and willingness to develop and explore new ideas

Early Entry


As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.

Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.