Benefits Administrator


This is a unique and exciting time to join Express. Since launching our EXPRESSway Forward strategy in 2020, we have been steadily advancing a transformation from being known as a store in the mall to a brand with a purpose, powered by a styling community. We believe that clothes can serve a higher purpose to make people look the way they want to look and feel the way they want to feel, and our Express brand purpose - We Create Confidence & Inspire Self-Expression - speaks to the role our brand can play in their lives. In 2021, we introduced our innovative Community Commerce program, inviting brand fans and style enthusiasts to take their passion for fashion to the next level by working with us.

Today, we are building, activating and amplifying the Express styling community, and we invite you to join us. Our culture is defined by three values - Express Yourself, Express Together, Express Success - and every associate at every level in every department is an important part of our transformation and our future.

For more information about Express, Inc. please visit


The Benefits Administrator is responsible for the day-to-day operations of benefit, wellness and associate programs. Working with a high degree of autonomy, the administrator continually investigates ways to improve existing programs, reporting and compliance.

  • Partner with vendors and third-party administrators to deliver benefit programs for Express associates.
  • Document and maintain administrative procedures for assigned benefit processes.
  • Process monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
  • Run and prepare scheduled and ad hoc benefits reporting and associated tasks.
  • Coordinate transfer of data to external contacts for services, premiums and plan administration.
  • Prepare, collect and organize data to perform plan audits.
  • Schedule, coordinate and prepare communications for wellness events (i.e. flu shots, mobile mammogram, etc.).
  • Collaborate and cultivate relationships with HR partners, Payroll, the Associate Service Center and third-party vendors.

Other essential tasks that are not listed may be requested by your supervisor.

Job Requirements
  • Bachelor's degree in Human Resources or a related field, additional years of service considered in lieu of degree
  • 3+ years of experience in benefits administration
  • Working knowledge of benefit and retirement plans
  • Demonstrated ability to deal with sensitive and confidential information
  • Attention to detail and accuracy
  • Demonstrated problem solving, time management and priority setting skills

Desired Qualifications
  • Professional certification

Note: This role is located at the Express Corporate Headquarters in Columbus, OH and is eligible for Flex@Express


As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.

Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.